“Always be available”. That’s common advice for online businesses. After all, you don’t know who might be awake and browsing your site. Having a website makes this easy, and using automated bots for your customer service makes it even easier. That’s why conversational commerce has grown so popular. But is this a good development? Or […] The post Is conversational commerce really the future? appeared first on Yoast. http://dlvr.it/T3Qs46